The terms, policies and conditions (collectively known as "Conditions") described below govern the use of this site (referred to as "Sasha's Gemstone Jewelry" or "site"). Your use and/or placement of any order indicates your acceptance of these Conditions.
Privacy We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.
Our secure servers protect your information using advanced encryption techniques and firewall technology.
To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the Sasha's Gemstone Jewelry site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.
We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.
Order Acceptance Policy Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Sasha's Gemstone Jewelry reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
Credit Cards We accept the following credit cards: Visa, MasterCard, Discover, and American Express. There is no surcharge for using your credit card to make purchases with Sasha's Gemstone Jewelry. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will normally be billed upon placement of your order.
Money Orders, Cashier’s Checks, Company Checks, & Personal Checks Sasha's Gemstone Jewelry accepts money orders and cashier’s checks in U.S. Dollars only. We do not accept personal checks. Orders are processed upon receipt of a money order or cashier’s check.
Shipping Policy Shipping Time -- Most orders received before 8:00 PM EST will ship the next business day, provided the product ordered is in stock. We ship Monday through Saturday via the USPS.
We will process and ship your order quickly. We cannot guarantee when an order will arrive as that is well beyond our control. Consider any shipping or transit time offered to you by Sasha's Gemstone Jewelry or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.
Out-of-Stock Products There may be times when the product you have ordered is out-of-stock or partially out of stock, which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. We do not allow back orders on all products. We only allow back orders on products that we can normally re-stock within 5 to 7 days or less. Most of the pre-notched settings and chains can be back ordered; most of the snaptites and backset settings are not available on back order. Your credit card will be charged at the time that your order ships. Custom sized rings and custom made jewelry are not returnable and payment is expected at the time your order is placed. You may cancel your order at any time prior to shipping unless the item is custom sized or custom made. If you wish to buy one or more items in quantity, prior notification will help to ensure that the product will be in stock in the quantity that you need when you need it.
Multiple Product Orders For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise.
Returns Please see our separate Return Policy.
Typographical Errors In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Sasha's Gemstone Jewelry shall have the right to refuse or cancel any orders placed for any product listed at the incorrect price. Sasha's Gemstone Jewelry shall have the right to refuse or cancel any such order whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Sasha's Gemstone Jewelry shall immediately issue a credit to your credit card account in the amount of the incorrect price.
Links This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that Sasha's Gemstone Jewerly is not responsible for the operation of or content located on or through any such site.
Other Conditions These Conditions will supersede any terms and/or conditions you might include with any purchase order. Sasha's Gemstone Jewelry reserves the right to make changes to this site and these Conditions at any time.